If you are not delighted with your purchase, return the unused item in its original condition within 10 business days, and you may request an exchange or we will provide you with a refund, less shipping costs. All returns must be sent via registered mail, or any other delivery service that can track a package, and requires a signature upon delivery. Please note - the customer is responsible for all shipping costs associated with exchanges unless we sent the incorrect style, color or damaged item. Refunds are not permitted unless we sent an style, color, or damaged item and when the customer chooses not to receive an exchange for the correct item or a replacement.
Please Send Return to:
Brief d.o.o., Trstenjakova 14, 1000 Ljubljana Slovenia/Europe
Please include the Return/Exchange Form, completely filled out with your order number, the date the order was delivered to you, billing and shipping contact information, quantity number of each item being returned, item name, style, color, single item price, total price of returned items, and a brief description of what the problem is with the merchandise.